Simple help desk for IT teams and MSPs, with monthly SLA report
Portal for users or customers to open tickets, SLA by priority and a monthly per-client report ready to send.
What's included
- Public ticket portal
- SLA per priority with breach alerts
- Multi-client (MSP)
- Comments and email notifications
- Monthly SLA report per client
Pricing
- Starter: US$9/mo · US$90/yr (2 agents)
- Pro: US$25/mo · US$250/yr (6 agents)
- Business: US$49/mo · US$490/yr (20 agents)
FAQ
How many people can open tickets?
Unlimited. Only agents count.